CitySuites – Data Privacy Policy

This policy explains how we collect, store and use your data. If you have any queries concerning this policy then please contact us at the address below.

Who are we?

16 Chapel Street, Manchester M3 7NH
Telephone 0161 302 0202

Data collection methods

We collect data when you register / book with CitySuites online, complete a paper-based application form (which we enter into our computer system) or if you book or enquire through a third party.

If you stay with CitySuites we may also hold any data that you provide to us, or that we learn of, during your stay.

Types of data held

The data we hold typically consists of, but is not limited to, name, address, contact details, telephone numbers, date of birth, company, job title, payment details and operational matters concerning your stay.

Use of data

We use the data that we hold primarily for the effective and efficient administration of, and payment for, the accommodation and any other services that we provide to you. We may also use your data to provide you with details of other CitySuites products and services that we believe may be of interest to you.

We will only provide your data to third parties in the following circumstances:

(a) to providers / contractors we have engaged to provide services that are an integral part of the accommodation package that you have purchased,

(b) when required by the due process of law

(c) when requested by a relevant organisation regarding any payments that you make, or attempt to make, to CitySuites.

Storage and disclosure of data

We may store data both electronically or on paper. In all cases we take reasonable steps to ensure the safety of your data.


On behalf of Vita Group Limited 

Policy effective 7th March 2018.

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